The fine print...

These General Terms and Conditions of KP Horecamanagement describe how KP Horecamanagement, BBQ Events, Online Event Box and KP Events offer their services. Therefore, please read these General Terms and Conditions carefully before placing your order with us.

By signing, verbally or in writing agreeing to the confirmation, you indicate that you have taken note of and agree with the content of these General Terms and Conditions. KP Horecamanagement reserves the right to adjust, supplement and/or change these General Terms and Conditions at any time without any obligation to notify you thereof. You should visit our website regularly to keep yourself informed of the current General Terms and Conditions. You are at all times bound by the General Terms and Conditions applicable at that time.

1. GENERAL DATA

1.1 KP Horecamanagement, thodn BBQ Events, Online Event Box and KP Events (all registered trade names), is registered with the Chamber of Commerce under number 58847995, VAT number NL853206375B01 and is located at HJE Wenckebachweg 6 V 17, 1096 AN in Amsterdam.

2. APPLICABILITY

2.1 These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer (business and private).

2.2 Before the distance contract is concluded, the text of these General Terms and Conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the general terms and conditions can be viewed at the entrepreneur and that they will be sent free of charge to the consumer as soon as possible at the consumer's request.

2.3 If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these General Terms and Conditions may be made available to the consumer electronically in such a way that the consumer can easily store them on a durable data carrier. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be consulted electronically and that they will be sent free of charge to the consumer electronically or otherwise at the consumer's request.

3. MAKING A RESERVATION AND PROCESSING IT

3.1 You are responsible for providing the information required to place and execute a correct reservation. This includes, for example, providing the correct names, addresses and telephone numbers.

3.2 When you have placed your reservation, you will receive a confirmation from us. Please note: check the accuracy of the entered data and correct any errors before confirming your reservation. You must sign the confirmation for approval and return it by e-mail or post. If you are unable to print the confirmation, you can send a confirmation e-mail.

4. PRICE AND PAYMENT

4.1 The prices on the confirmation apply. These prices are in euros, excluding VAT (unless stated otherwise).

4.2 KP Horecamanagement reserves the right to charge personnel, parking, delivery and/or shipping costs.

4.3 All payments for orders must be made according to the payment options as stated on the invoice, namely via iDEAL or via IBAN transfer. Please note that from time to time there may be unexpected delays in the processing and execution of your online payments. As far as possible and to the extent that we have any influence on this, we try to limit these delays to a minimum.

4.4 If agreed, KP Horecamanagement will send an advance payment invoice of 50% of the total reservation value. The advance payment invoice must be paid within the payment term, in any case 14 days before commencement of delivery.

4.5 After the event, KP Horecamanagement will send the (final) invoice. Any advance payment will be processed on this. The (final) invoice must be paid within the set payment term, namely 14 days.

4.6 If agreed, KP Horecamanagement will send an overview and collective invoice for the month in question. This must be paid within the payment term, namely 14 days.

4.7 When purchasing a service from Online Event Box, KP Horecamanagement will send an advance payment invoice of 100% of the reservation value. After sending the Online Event Box, KP Horecamanagement will possibly send a final invoice.

5. DELIVERY OF THE RESERVATION

5.1 Delivery of the reservation will be made by KP Horecamanagement on the agreed day. KP Horecamanagement will make every effort to deliver at the agreed time as much as reasonably possible. Late delivery due to external factors is not a reason to terminate the agreement. Think of traffic congestion, delays in the delivery schedule and extreme weather conditions.

5.2 When delivering the reservation, the customer will ensure that the delivery is qualitatively and quantitatively in accordance with the order. By accepting the delivery by the customer, KP Horecamanagement is deemed to have fulfilled the order.

6. CHANGING, MOVING AND/OR CANCELLING THE RESERVATION

The customer is entitled to change, move and/or cancel the agreement by telephone or e-mail.

6.1 Changes: up to 3 working days before commencement of delivery, taking into account the minimum number of arrangements to be purchased as agreed in the confirmation.

6.2 Moving date or location.

6.2.1 Date change: up to 3 working days before commencement of initial delivery.

6.2.2 Relocation of location: up to 3 working days before commencement of delivery. KP Horecamanagement reserves the right to apply or increase the transport costs for materials and personnel if the new location is further away from the KP Horecamanagement business address than the initial location.

6.3 Cancellation.

6.3.1 Cancellation is free of charge up to 21 days before commencement of delivery.

6.3.2 In case of cancellation up to 21 days before commencement of delivery, KP Horecamanagement reserves the right to charge a fee of 25% of the total reservation value as cancellation costs.

6.3.3 In case of cancellation up to 14 days before commencement of delivery, KP Horecamanagement reserves the right to charge a fee of 50% of the total reservation value as cancellation costs.

6.3.4 In case of cancellation up to 7 days before commencement of delivery, KP Horecamanagement reserves the right to charge a fee of 75% of the total reservation value as cancellation costs.

6.4.5 In case of cancellation within 7 days before commencement of delivery, KP Horecamanagement reserves the right to charge a fee of 100% of the total reservation value as cancellation costs.

6.4.6 Changes, relocations or cancellations by customers where a 'Preferred Supplier' contract applies between the client and KP Horecamanagement can be communicated free of charge up to 3 working days before commencement.

7. LIABILITY

7.1 KP Horecamanagement will exercise the care of a good contractor in its activities. KP Horecamanagement is only liable for damage that the Purchaser demonstrates is the direct result of an event for which the Supplier is legally liable.

7.2 KP Horecamanagement excludes all liability and responsibility (to the extent permitted by law) for any loss and/or damage (of whatever magnitude and nature and including any direct, indirect, incidental or consequential loss or any loss of income, profits, goodwill, data, contracts and/or loss or damage arising out of or in any way connected with work stoppages, loss of opportunity, loss of anticipated savings, mismanagement or wasted (working) time and/or any unlawful act (including any negligence) arising out of and/or in connection with our services.

7.3 KP Horecamanagement is not liable for loss or damage to your own crockery, cutlery and/or other items used.

7.4 KP Horecamanagement is only liable for damage that is due to its intent or gross negligence on its part. If theft or vandalism occurs at the time that the items are at the front door or entrance gate to be picked up, the responsibility for this lies with the Purchaser.

7.5 In the event of liability of KP Horecamanagement for damage resulting from its actions or omissions, any compensation for this is limited to the amount of the order. Liability for consequential damage is excluded.

7.6 Conditions shall in no way limit or exclude KP Horecamanagement's liability for death or personal injury resulting from any negligence by KP Horecamanagement. The same shall apply to any liability of KP Horecamanagement arising from fraudulent conduct, (breach of) statutory rights or any other liability of KP Horecamanagement that cannot be excluded and/or limited under any applicable law or regulation.

7.7 If your use of the material leads to any maintenance work, repairs and/or adjustments to equipment, software and/or data, you are fully responsible and liable for all costs incurred and damages suffered by KP Horecamanagement as a result.

8. OWNERSHIP OF GOODS, not applicable to materials from Online Event Box

All tableware, barbecue(s) with accessories, tables, chairs and other non-consumable goods made available by KP Horecamanagement remain the property of KP Horecamanagement. If goods are left behind, they must be returned to KP Horecamanagement by the Purchaser, postage paid. Damage to or loss of these goods caused by the Purchaser or its guests must be compensated at cost price.

9. COMPLAINTS

9.1 The Purchaser must report complaints about the quality of food and/or beverages to KP Horecamanagement within 2 hours of delivery, so that they have the opportunity to check the validity of the complaint on the spot and, if possible, to remedy it. This can be done by telephone or by email.

9.2 Any complaints will only be considered by KP Horecamanagement if the Customer immediately reports the defects upon discovery, stating in detail the nature and grounds of the complaints, as well as when and in what manner the defect was discovered.

10. APPLICABLE LAW

These General Terms and Conditions are governed by Dutch law. Disputes arising from or related to these General Terms and Conditions shall be settled exclusively by the competent court.

11. ADDITIONAL PROVISIONS

11.1 We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our Privacy Statement.

11.2 If one or more provisions of these Terms and Conditions are declared unlawful, void or for any reason unenforceable by any court or authority, such provision(s) shall be removed from these Terms and Conditions. This shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

11.3 Any delay or failure to enforce any provision of these Terms and Conditions by you or KP Horecamanagement (in whole or in part) shall not be construed as a waiver of any of your or our rights or remedies.

11.4 You are not entitled to transfer your rights or obligations as described in these General Terms and Conditions without the prior written consent of KP Horecamanagement. KP Horecamanagement is entitled to transfer its rights and obligations as described in these General Terms and Conditions (in whole or in part) to third parties without your prior written consent, including but not limited to situations in which KP Horecamanagement enters into a joint venture, or in the event of a takeover and/or sale.

11.5 The headings in these Terms and Conditions are for convenience only. These headings shall not affect the interpretation of the contents of these Terms and Conditions.

12. YOUR STATUS

By placing an order through this Website you warrant that:(a) you are legally capable of entering into binding contracts and/or legal transactions; and(b) you are at least 18 years of age;(c) you have your parent or guardian's permission to do so (if you are under 18).

13. NOTICES

Applicable laws and regulations may require that certain information and communications we send to you should be in writing. However, when you use our services, you accept that we will send you such information and communications (mainly) by e-mail. You agree to this electronic communication and – if necessary and to the extent required – acknowledge that all agreements, notices, information and/or other communications that we provide to you electronically comply with any applicable laws and regulations that require communications in writing in such case. This condition does not affect your statutory rights.

14. FORCE MAJEURE

14.1 We shall not be liable for any failure and/or delay in the performance of one or more of our obligations under an agreement, if and to the extent that this is caused by any cause or event beyond our reasonable control (force majeure).

14.2 Force majeure includes any external cause, event and/or action that we cannot influence. Force majeure includes in any case: a) strikes, lockouts and/or other collective (strike) actions; b) civil unrest, riots, invasions, terrorist attacks (or threats thereof), wars (or threats thereof); c) extreme weather conditions, fires, explosions, storms, floods, earthquakes and shifts, epidemics and/or natural disasters; d) impossibility to use railways, shipping, car transport or other means of public or other (private) transport; e) impossibility to use public and/or private telecommunications networks; f) laws, decrees, regulations and/or other government restrictions.

14.3 In the event of force majeure, our contractual obligations under any agreement shall be deemed to be suspended for as long as the situation of force majeure continues. We shall do everything reasonably possible to try to end this situation of force majeure as soon as possible or to find a solution so that we can still perform our contractual obligations under any agreement, despite this force majeure.

15. VALIDITY

If one or more of the provisions of these Terms and Conditions are at any time declared by any court or authority to be wholly or partially illegal, void or unenforceable, this shall not affect the remaining provisions. In such case, the remaining provisions of these Terms and Conditions shall remain in full force and effect.

16. ENTIRE AGREEMENT

These General Terms and Conditions as well as all other documents to which these General Terms and Conditions refer, contain all agreements as made between the parties in this regard. These agreements replace all previous agreements that the parties have made with each other in this regard.